Instant Connect Dashboard
-
Dashboard - -
- Instant Connect
- -
- Home
Today's Requests
24
↑ 4 vs yesterdayAccepted & Connected
19
79% acceptance rateAvg Response Time
4.2 min
↓ 0.8 min vs yesterdayCustomer Rating
4.7 / 5
↑ 0.1 vs last weekLive Request Queue
Real-time customer requests — auto-updates every 30s
| Customer Name | Location | Request Type | Requested At | Nearest Associate | Status | Action |
|---|---|---|---|---|---|---|
 Rahul Sharma+91-98100-XXXX |
Sector 62, Noida | 📞 Call | 10:42 AM | Priya Verma (1.2 km) | Waiting | |
 Sunita Joshi+91-99110-XXXX |
Gurgaon Sector 48 | 🎥 Meeting | 10:38 AM | Rahul Mehta (0.8 km) | Dispatched | |
 Ramesh Patel+91-97300-XXXX |
Dwarka Sector 10 | 📞 Call | 10:31 AM | Anjali Singh (2.1 km) | Connected | |
 Kavya Reddy+91-96400-XXXX |
Vasant Kunj, Delhi | 🎥 Meeting | 10:18 AM | Vivek Sharma (3.4 km) | Missed | |
 Mohit Agarwal+91-95500-XXXX |
Indirapuram, Ghaziabad | 📞 Call | 10:08 AM | Neha Kapoor (1.7 km) | Waiting | |
Deepika Nair+91-94600-XXXX |
South Delhi | 🎥 Meeting | 09:55 AM | Arjun Nair (0.5 km) | Connected |
Request Outcomes
Today's connect result distribution
Hourly Request Volume
Requests received by hour (7 AM – 10 PM)
Top Performing Associates
Today's rankings by acceptance rate
| Associate | Zone | Requests Handled | Avg Response | Acceptance Rate | Rating |
|---|---|---|---|---|---|
Priya VermaSenior Associate |
Noida Sector 62 | 12 | 2.8 min | 97% |
⭐ 4.9 |
Rahul MehtaSenior Associate |
Gurgaon Sector 48 | 10 | 3.1 min | 92% |
⭐ 4.8 |
Anjali SinghAssociate |
Dwarka Sector 10 | 8 | 4.5 min | 88% |
⭐ 4.7 |
Vivek SharmaAssociate |
South Delhi | 7 | 5.2 min | 83% |
⭐ 4.6 |
Neha KapoorAssociate |
Indirapuram | 6 | 7.8 min | 75% |
⭐ 4.4 |